MyLS Learning Hub

MyLS Training — Case Worker

Paralegals and case workers who run case files day to day.

31

lessons

4h 22m

to complete

Yes

certificate on finishing

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Everyone starts with the Common Core, then moves on to the screens this job uses every day.

What you will learn

Read a case at a glance, and accept or decline work in your queue
Run a task from assignment to sign-off, and record what is billable
Open a case, get the right people on it, and keep notes, facts and strategy
Contact a client safely, and give them client portal access
Handle documents, mail, events, deadlines and the retainer
Complete USCIS forms, a DS-160 and e-filings, then close the case

What is in this course